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Registering for minor works or service maintenance contracts
If you're a contractor, consultant or supplier interested in competing for minor works or service maintenance contracts with the Queensland Government through QBuild, you need to register online with QBuild—whether or not you're registered with the Prequalification System.
This guide explains how to register with QBuild, and provides information about tendering, inductions and the contractor web portal.
Registering with QBuild
QBuild is the leading provider of construction and strategic building maintenance services for Queensland Government.
We need contractors, consultants and suppliers who operate in these industries, particularly businesses in regional Queensland.
We consult the register of contractors, consultants and suppliers when we go to market via a select list invitation process.
Therefore, registration gives you more access to tender opportunities.
Your registration remains active for 2 years. After 2 years, you need to re-apply with us to stay registered.
Registration is free.
Registration process
- Read the relevant conditions of working with QBuild for contractors, consultants or suppliers:
- Read our guide to completing the online registration (PDF, 1.6MB).
- Register online.
Not ready to register with QBuild? Join our QBuild supplier mailing list to register your interest and receive updates about opportunities.
What happens next
If your application is successful, we send you a registration number.
We also contact you if we need more information or your application is unsuccessful.
You can read about opportunities for tenders and quotes.
Supplier Performance Management Framework (SPMF)
Managing and monitoring a supplier's ability to deliver value for money, is a principle of the Queensland procurement policy. This includes contractors, suppliers and consultants.
It is essential that suppliers listed on the QBuild registration database meet the standards expected to conduct business with the Queensland Government. Suppliers unable to comply with these standards may be required to participate in a formal review of their QBuild registration.
Download the Supplier performance management framework (PDF, 697KB) for an overview of the review process that applies to suppliers.
Contracts
You can also view the standard contracts used by QBuild.
These contract templates are for your information only.
Updating your details
If you're already registered but your details are incorrect, you can update your details online. It's your responsibility to keep your details up to date.
Note: If your Australian Business Number (ABN) changes, you're no longer the same business entity, so you need to complete a new registration application.
Insurances
WorkCover insurance
You don't need to provide WorkCover insurance if you don't have any employees. However, if you're self-employed, you must have personal injury insurance for your own protection.
Public liability insurance
All contractors, suppliers and consultants who deliver goods or provide services to our work sites or depots must provide evidence of public liability insurance.
Also consider…
- Read more about QBuild.
- Contact your local QBuild.
Tenders and quotes for QBuild
For low-value goods and services, QBuild usually requests quotes from a shortlist of suppliers selected from the register of local contractors and suppliers. Find out how to register.
A lot of purchasing occurs through standing offer arrangements or preferred supplier arrangements.
In these arrangements, QBuild might procure goods and services for several years using a competitive, value-for-money tendering process. These processes are usually open or public tenders.
All open tenders are advertised on QTenders.
Opportunities to quote
When we invite quotes from a select market, we give preference to local industry in line with the Queensland charter for local content and other relevant policies and guidelines.
For low-value, low-risk requests for quote, we rotate opportunities among proven performers, previously unsuccessful tenderers and local providers.
Getting work
Being registered doesn't guarantee you'll get work with QBuild. However, you'll get an opportunity to quote, subject to the:
- registration category
- work location
- number of tenderers available in the local pool
- completeness of your registration details.
Prequalifying for major building and construction projects
The Prequalification (PQC) System is the Queensland whole-of-government register of prequalified building consultants and contractors.
The register helps government departments select providers above certain thresholds:
- building industry contractors for projects valued at more than $1 million
- building industry consultants for high-risk commissions and commissions over $60,000.
Find out if you need to register through the PQC System.
Work health and safety for QBuild
We are committed to Zero Harm at Work.
This means our WHS objective is to cause no harm to any worker, contractor, customer or member of the public, any time while at work.
All contractors and subcontractors must comply with all current work health and safety (WHS) legislation when providing works and services for QBuild.
WHS induction
Contractors, including approved subcontractors and their workers, must complete the QBuild work health and safety (WHS) induction before starting work on a QBuild site.
Working across multiple QBuild regions
At the end of the induction, you're asked to select 1 region. If you work in multiple regions, you don't need to complete the induction multiple times. Select the region where your main office is located and this will be valid for work throughout the state.
Australian Business Number (ABN)
If you're an employee and don't have an ABN, type in the ABN for the company you work for.
Completing the induction
You can complete the induction at any time after your successful QBuild registration and/or subcontractor approval.
The induction takes about 40 minutes and involves a short assessment.
To start the induction:
- Visit our training portal.
- Click on 'Create an Account'.
- Complete required details.
- Submit.
- Refer to the Self Registration Confirmation email that you received. Click on the link in the email.
- Log-in details:
- Username – email address
- Password – password used when creating your account
- Follow the link to enrol into 'Working with QBuild – WHS Compliance' Training.
- Click Enrol.
- Select the course.
- Click on Start.
Read the QBuild WHS online induction guide (PDF, 1.1MB) for additional assistance.
Induction certificate
A certificate will be available after successfully completing a short assessment which you will be able to download.
Note: To pass the assessment you must get a score of 100%.
After downloading the certificate, ensure you can access it easily via either your mobile device or hard copy when you work on-site.
You must show the certificate, or a photo of the certificate, when requested.
A QBuild representative may ask to see the induction certificate during on-site inspections. Any contractor who doesn't have a current QBuild induction certificate must stop work.
The QBuild representative will work with the contractor to correct the non-compliance before work can start again.
Downloading the Induction certificate
You will only be able to view and download the Work Health and Safety Induction Certificate once you have successfully completed the short assessment.
- Visit our training portal.
- Select Profile.
- Under Learning, 'Working with QBuild – WHS Compliance' course will be visible.
- Click on the certificate icon.
- Print.
Renewing induction
You need to renew your induction every 2 years. A new certificate will be available for download renewing your induction.
If any incidents or non-conformances are raised against you or your employer (the contractor), we may ask for inductions to again be completed.
Working with asbestos containing material (ACM) and respirable crystalline silica (RCS)
You must follow strict work health and safety requirements when working with asbestos containing materials (ACM) and respirable crystalline silica (RCS).
As a minimum, contractors, including approved subcontractors and their workers, need to comply with the:
- asbestos legislative and licensing/certification requirements outlined by Workplace Health and Safety Queensland (WHSQ)
- RCS standards for minimising the risk to workers as outlined in Construction dust: respirable crystalline silica.
Incidents and hazards
Contractors, including approved subcontractors, and their workers, have a responsibility to report all WHS incidents, including injuries and hazards, to the nominated QBuild representative.
If it's a notifiable incident, as defined by the Work Health and Safety Regulation 2011 or Electrical Safety Laws, you must report to the nominated QBuild representative and the relevant authority as soon as you become aware of the incident.
These authorities include:
QBuild contractor web portal
The QBuild contractor web portal is available to all contractors who complete work orders on behalf of QBuild for:
- unplanned maintenance
- service maintenance
- social housing turnaround projects for vacant properties.
The portal allows for receiving, updating, closing and invoicing work orders online, and is the preferred method for QBuild to issue work to contractors.
It gives contractors:
- an accurate view of active work orders assigned for completion
- real-time updates of works in progress
- simple online invoicing for faster payment claim processing.
Who can access the portal
To be provided with a contractor web portal account, you must have:
- successful registration as a QBuild contractor
- your acknowledgement and supplier number from QBuild.
User guides and training
We will provide user guides when we create your account. You can also access these from the portal's login page.
Your local regional QBuild office can also offer face-to-face training and information sessions if required.
Business-to-business arrangements
In specific circumstances, QBuild can also offer a business-to-business arrangement for direct interfacing between management systems.
For more information, contact the web portal administration support team at qbuildwebportaladmin@epw.qld.gov.au.
Support
For technical support for your portal account or to request a new account, contact the team at qbuildwebportaladmin@epw.qld.gov.au.
Also consider…
- Read more about QBuild.
Accessing QBuild systems
These links are provided for authorised users of QBuild systems.
QBuild clients
ePlan Room
For QBuild clients who need to access and find plans and other documents associated with built assets.
Clients Web Portal
For QBuild clients who have chosen to use the client portal application.
Contractors
Contractor Web Portal
For QBuild contractors who are registered to manage assigned work with QBuild.
Register with QBuild or update details
For contractors to register online with QBuild or update registration details.
eTender
For contractors to view and apply for building construction and maintenance tenders (being managed by QBuild on behalf of client departments).
Contact us
Email qbuild@epw.qld.gov.au if you have any questions or technical difficulties.
© The State of Queensland 1995–2024
- Last reviewed: 08 Sep 2021
- Last updated: 08 Sep 2021